Chapter 03 · Reporting & strategyReporting, Disclosure & Frameworks

Stakeholder engagement

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Definition

Stakeholder engagement is the process of identifying, communicating with and considering the views of people or groups affected by, or able to affect, an organisation's activities.

References

European UnionDirective (EU) 2024/1760 on corporate sustainability due diligence

This reference provides supporting context for how “Stakeholder engagement” is defined and used.

Overview

What it means in practice

Stakeholder engagement should be read as a practical reporting term, where meaning depends on the reporting framework, boundary, evidence and user need.

In practice, users should name the source, scope, boundary and evidence behind the term. That makes stakeholder engagement useful as a reference rather than a vague label.

Why it matters

Stakeholder engagement matters because reporting work depends on consistent language across governance, data collection, assurance and public disclosure. Without context, the same term can be understood differently by preparers, reviewers and users.

Common misconception

A common error is to treat Stakeholder engagement as a checklist item rather than a defined part of the reporting process. The stronger approach is to state the method, owner, evidence and review status.

Review questions

What source or framework gives the term authority? What boundary or role is being described? What evidence would a reviewer need before relying on the term?

How it is used

In professional practice, “Stakeholder engagement” helps standard setters, scheme owners, certification bodies, auditors and organisations seeking assurance describe or assess the process of identifying, communicating with and considering the views of people or groups affected by, or able to affect, an organisation's activities.

It is commonly encountered in standards, certification, conformity assessment, audits, controls and assurance engagements. A credible application identifies the named standard or scheme, version, scope, criteria, assurance level and competent decision-maker.

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Meaning status
Established
Last verification recorded
22 Aug 2026
Last updated
22 Aug 2026
What the classifications mean

Meaning status: Established

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