Chapter 03 · Reporting & strategyReporting, Disclosure & Frameworks
Stakeholder engagement
Definition
Stakeholder engagement is the process of identifying, communicating with and considering the views of people or groups affected by, or able to affect, an organisation's activities.
References
meaningful consultation; notification mechanism & complaints procedure
Corporate Sustainability Due Diligence Directive (CSDDD)CSDDD · verified 2026-08-22Official text
This reference provides supporting context for how “Stakeholder engagement” is defined and used.
Overview
What it means in practice
Stakeholder engagement should be read as a practical reporting term, where meaning depends on the reporting framework, boundary, evidence and user need.
In practice, users should name the source, scope, boundary and evidence behind the term. That makes stakeholder engagement useful as a reference rather than a vague label.
Why it matters
Stakeholder engagement matters because reporting work depends on consistent language across governance, data collection, assurance and public disclosure. Without context, the same term can be understood differently by preparers, reviewers and users.
Common misconception
A common error is to treat Stakeholder engagement as a checklist item rather than a defined part of the reporting process. The stronger approach is to state the method, owner, evidence and review status.
Review questions
What source or framework gives the term authority? What boundary or role is being described? What evidence would a reviewer need before relying on the term?
How it is used
In professional practice, “Stakeholder engagement” helps standard setters, scheme owners, certification bodies, auditors and organisations seeking assurance describe or assess the process of identifying, communicating with and considering the views of people or groups affected by, or able to affect, an organisation's activities.
It is commonly encountered in standards, certification, conformity assessment, audits, controls and assurance engagements. A credible application identifies the named standard or scheme, version, scope, criteria, assurance level and competent decision-maker.