Sustainability measurement & disclosure
ESRS S4
Definition
ESRS S4 is the topical European Sustainability Reporting Standard on consumers and end-users, adopted under Commission Delegated Regulation (EU) 2023/2772. It covers material impacts of the undertaking's products and services on consumers and end-users — including information-related impacts (privacy, security, manipulation), personal safety, and social inclusion such as access and non-discrimination.
References
standard scope, phase-in
Delegated Regulation 2023/2772, first set
Overview
What it means
S4 applies the common ESRS structure to downstream impacts, requiring policies, engagement, actions and targets regarding consumer health, safety, data and accessibility. Full application benefits from phase-in provisions to financial years from 2027 for first-wave reporters. It is typically material for consumer goods, digital services, finance and health sectors.
How it is used
Used by CSRD reporters to disclose product-responsibility impacts; connects to consumer-protection, product-safety and data-protection law.
Why it matters
S4 extends mandatory sustainability disclosure to what products and services do to people — beyond factory gates.