Higg FEM verification disputes via the published Dispute Protocol (VRD status on the Worldly platform — for breaches of verification protocol or unprofessional/unethical verifier behaviour); QA escalations via counter-verification or shadow verification through Sumerra, the Verification Program Manager
In brief
What this profile covers
The Higg Index, operated by Cascale (formerly the Sustainable Apparel Coalition), is the apparel and footwear industry's suite of self-assessment tools. The Facility Environmental Module (Higg FEM 4.0) captures facility-level environmental performance — energy, water, waste, chemicals, emissions — and the Facility Social & Labor Module is now aligned with SLCP's Converged Assessment Framework (v1.7) rather than a separate questionnaire. The tools are questionnaire-based self-assessments with optional third-party verification of submissions, and scores are shared with brand customers through the platform. The claim discipline is foundational: a Higg score is a self-reported, optionally verified assessment, not a certification, and Cascale itself restricts public marketing use of facility scores. Results flow to brand members through the Worldly platform, and Cascale positions the Index as an industry-common measurement system rather than a consumer label — public-facing Higg product labels were suspended in 2022 after criticism of their substantiation. That history is the essential context for any Higg-based claim. A rating or validation does not by itself certify every product or substantiate claims beyond the assessed scope.
Conditional relationships
Claims it may support
A relationship does not mean that the standard proves or validates every use of a claim.